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What's DialRec?

DialRec is the leading professional telemarketing & call center in Vietnam. With new values, DialRec brings the effective caring and searching customer service to enterprises.

What are services DialRec supplying?

Outbound

● Telesales: Looking for customers and making sales by telephone.
● Event broadcasting: Uses telephone to develop and broadcast quickly to the specific objects about the events.
● Customer Care & Up-sell: Makes phone calls to former customers to take care build relationship and introduce about new product, promotion campaigns.
● And more ...

Inbound

● Toll free: customer consultant service 24/24 in professional.
● Ticket booking: receiving incoming calls, consult and book tickets for customers 24/24
● And more ...

>> read more

Why choose DialRec?

● We help enterprises minimizing the cost, time and workpower.
● Enhancing efficiency and professionality with call agents who are methodically trained.
● More impressive with automatic Fax, Email and SMS solution.
● Controling 100% outsourcing quality by online voice review & management system.

>> and more...

How to use DialRec in step by step?

>> view detail

You worry when outsourcing?
Set your mind at rest! We record all calls & report the result online in real-time.

Sending Fax, Email, SMS to the potential customer automatically after call.

Email, Fax, SMS >> detail

Calling any where with the same price by using VoIP.

>> detail

Be ready for saling your products & services to millions of enterprises and personal prospects.

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Download (PDF):
DialRec's brochure	Client guideline	Telemarketing book
Reference keywords: Telemarketing, Toll free, VoIP, Auto Telemarketing, Call center, Call center in vietnam, Contact center, IVR, Cold call, Inbound telemarketing, Outbound telemarketing, Market Intelligence, Database Selling, Direct Mail, Follow-up Lead Generation/Qualification/Management, Seminar Population, Product Promotion, Debt Collection, Info & Literature Fulfillment, Appointment Scheduling, Decision Maker Contacts, Up Sell/Cross Sell Campaigns Surveys, Customer Satisfaction, Order Processing, Catalog Orders, Consumer Response, Customer Service, Dealer Locators, Toll Free Response, Help Desk, Direct Mail Response, Direct TV Response, Print Media Response, Website Response, Seminar Registration, Answering Service, Inquiry Handling, Email Management, Product Technical Information, Interactive Voice Response, Sales Lead Qualification, Technical Support.